McKinsey's Telecommunications Practice serves clients around the world in virtually all areas of the telecommunications industry. Our staff consists of individuals who combine professional experience in telecommunications and related disciplines with broad training in business management.

Industry areas served include network operators and service providers, equipment and device manufacturers, infrastructure and content providers, integrated wireline/wireless players, and other telecommunications-related businesses.

As in its work in every industry, McKinsey's goal is to help its industry clients make positive, lasting, and substantial improvements in their performance.

The practice has achieved deep functional expertise in nearly every aspect of the value chain, e.g., in capability building and transformation, product development, operations, network technology, and IT (both in strong collaboration with our Business Technology Office - BTO), purchasing and supply chain, as well as in customer lifetime management, pricing, branding, distribution, and sales.  Furthermore, we have developed perspectives on how new business models and disruptive technologies may influence these industries.